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Our Policies

Based on strict Care Commission guidelines.

Kilcoy Kindergarten, located at Kilcoy approximately half way between Inverness and Dingwall in The Scottish Highlands, follows strict Care Commission guidelines when compiling the policies of the Kindergarten. All policies are regularly reviewed and updated by management. As well as here, our list of policies are displayed in the front foyer of the Kindergarten.

No Smacking Policy

We have an absolute no smacking policy. Parents and nursery may have different views on behaviour; these differences will be acknowledged and discussed.

Confidentiality Policy

It is the policy of our nursery that all information of children and parents is kept confidential.

Complaints Procedure

Minor queries and complaints should be directed in the first instance to the head member of staff in your child's room. In the event of an unsatisfactory outcome the parent should contact the manager. If the grievance is still not resolved then the Care Commission can be contacted on 01463 227630.

Accident and Illness

With the best care and attention accidents can still happen, by law all accidents involving physical injury must be recorded. Parent will be given a report of the accident. A contact number is essential, not just incase of accidents but in the event of your child becoming ill, it is for that reason we also require the name and number of your doctor so that arrangements can be made for you or a representative to collect them and if necessary arrange an appointment with the doctor if you desire. For safety and good health of the other children we cannot look after any child who may have a contagious or infectious illness. A 48 hour absence is nursery policy after sickness / diarrhoea has been diagnosed. This applies to our staff also. This eliminates infection.

Nappies and Potty Training

Any child wearing nappies will have them changed on the nappy changing unit, which is situated in each room. Any child requiring nappies and wipes are to be provided by the parents. When the time comes staff will assist with toilet training when the parent informs us to do so.

Other Information

Continue to information on our location or onto general details.

Kilcoy Kindergarten
Kilcoy, Muir of Ord, Ross-shire, Scotland, IV6 7SF
Tel: 01349 864804 Email: